01-02-2020 03:53 PM
I have cleaned everything I can think of to clean based on instructions in the user manual, but the line still appears on any copy or scan I make that uses the sheet feeder. Any thoughts?
01-03-2020 11:22 AM
You probably have something stuck under the glass vs on top. If you are only getting these lines with copy's it should be the copy glass. But if you cleaned the top and still seeing lines the problem might lay under the glass which you would need to remove and clean
01-06-2020 01:45 PM
There is nothing on or under the glass. My suspicion is that it is something on the rollers that pull the original through the sheet feeder. I have cleaned the rollers every way I know how, but to no avail. Does anybody have any other ideas?