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Student
Posts: 1
Member Since: ‎01-03-2018
Message 1 of 4 (700 Views)

HP LaserJet P1005 stopped working after windows 10 update 1709 was installed

Product Name: HP LaserJet P1005 Printer
Operating System: Microsoft Windows 10 (64-bit)

If I try to print, nothing goes to Print Queue.  I have removed the driver and reinstalled the driver which I copied from HPs pages. I used the compatibility mode Window8, as I installed the driver.

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Professor
Posts: 2,431
Member Since: ‎07-08-2011
Message 2 of 4 (676 Views)

Re: HP LaserJet P1005 stopped working after windows 10 update 1709 was installed

The laserjet P1005 only has Hostbased plug and play drivers available from HP:

https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-p1005-printer/3435674

 

You can try this one dated back to 2013 but chances are that wont resolve the problem for you.  When MS releases a patch that breaks your printer then we usually have to wait for MS to patch whatever done broked on us.  You may have to wait and see if MS can deliver something for you on this one.

 

For the knowledge of the forum you could try confirming your Windows version for us to see if there are any others in the same boat:

1. Navigate to Start > Type "WinVer" > Select WinVer Run Command

2. Record the Version information posted here (ex: 1703 build 15063.786)

3. Proceed to shake fists at Microsoft like the rest of us

 

 

 


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Professor
Posts: 2,431
Member Since: ‎07-08-2011
Message 3 of 4 (675 Views)

Re: HP LaserJet P1005 stopped working after windows 10 update 1709 was installed

Oh whoops i missed the 1709 in your title.

 

In that case see the thread here that many people seem to be jumping onto for this subject:

https://h30434.www3.hp.com/t5/Inkjet-Printing/Printer-Issues-after-Windows-10-Creator-s-Update-New-D...

 

 


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Student
Posts: 1
Member Since: ‎04-15-2018
Message 4 of 4 (80 Views)

Re: HP LaserJet P1005 stopped working after windows 10 update 1709 was installed

[ Edited ]

I have solution for the case of not English Windows as mine (Russian). I get error when run driver installer so I have to:

1. find folder where it is extracted (in Temp folder)

2. find  .inf file (right click and select Install get error of not found some file). Replace Russian section in it with the same contents as in English section in this file

3. right click and select Install! Printer now fully functional!

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