Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 1
Flag Post
HP Recommended

HP LaserJet Pro MFP M428dw will not install printer driver

Dell XPS 13 9370
Microsoft Windows 10 (64-bit)

I have installed this wireless laserjet printer successfully except for the print driver.  The printer is recognised on the network, and is reported as working correctly.  However, everytime I try to print a document, the windows printer option says the print driver is not installed.  I have followed all the HP setup instructions numerous times, which says installation is a success but for some reason windows says the print driver is not installed.  

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation