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‎09-09-2019 01:18 PM

HP Recommended
Product: M102w
Operating System: Microsoft Windows 10 (32-bit)

My printer keeps going offline. I have to shut off the printer and my modem before it will come online, every day!

 

How do I keep this printer Online?

 

Thnx

1 person had the same question
2 REPLIES 2

‎09-10-2019 07:27 AM

HP Recommended

Manually set the Ip address on the printer and on your computer make sure that the port the printer driver is a TCP/IP port and not a Wsd port.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
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‎09-10-2019 01:51 PM

HP Recommended

Can you assist with steps to manually set the IP Address? I looked at the Port setting for this printer. It is WSD. How do I change it to TCPIP? 

 

Thnks

 

Windows10

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