cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
Level 1
3 2 1 0
Message 1 of 3
129
Flag Post

Solved!

HP Laserjet P2015dn just installed on Win 10 pro fails print

HP Recommended
HP Laserjet P2015dn
Microsoft Windows 10 (64-bit)

I first tried an install with the driver that seemed most appropriate. The install seemed to go ok, but the print test failed.

 

I then followed the detailed instructions provided by Dungleviet on 2/19/2008 3:54AM and used the driver he recommended:

udp-pc16-x64-6.0.0.18849.exe, and got the same failure.

 

Thanks for your help.

2 REPLIES 2
Highlighted
Author
Level 1
3 2 1 0
Message 2 of 3
Flag Post
HP Recommended

I forgot to to mention the printer is on the local web, and works fine from other computers.

Mike.

Reply
0 Kudos
Highlighted
Author
Level 1
3 2 1 0
Message 3 of 3
Flag Post
HP Recommended

Tried again and it worked. I don't know why.

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation