HP Laserjet Pro MFP M225dw is stuck on Initializing

[hrivanov]

HP Laserjet Pro MFP M225dw is stuck on Initializing. please send me reset instruction to perform a full reset and re-initialize the printer.Thank

[John_Getzke]

If your printer cannot fully initialize then you may not be able to get to the part where you can perform a higher level reset like NVRAM or COLD reset.

You might want to call HP about this one if you have warranty on the printer.  If not then call it into an HP repair shop for a quote as a part may need to be replaced.

[hrivanov]

why Kumar0307 HP Support Agent advised in https://h30434.www3.hp.com/t5/LaserJet-Printing/My-HP-Laserjet-Pro-MFP-M225dw-is-stuck-on-Initializi... - I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.?

[John_Getzke]

Here are the reset steps:

• For Printer that has Touch control panel Bundled
  1. Turn off the device.
  2. Press and hold the lower right quadrant of the touch screen, keep the quadrant depressed as you turn the product on.
  3. When the ‘Permanent Storage Init.’ Message appears on the display, release the button.
  4. Turn off the device
  5. Press and hold the Right -arrow + Cancel (X) button, keep the button depressed as you turn the product on
  6. When the ‘Permanent Storage Init.’ Message appears on the display, release the button.

SUPER NVRAM Reset

• For Printer that has Touch control panel Bundled

  For Printer that has LCD panel Bundled

• Turn off the device.
• Press and hold the lower left quadrant of the touch screen, keep the quadrant depressed as you turn the product on.
• When the ‘Permanent Storage Init.’ Message appears on the display, release the button
• Turn off the device.
• Press and hold the Left -arrow + Cancel (X) button, keep the button quadrant depressed as you turn the product on.
• When the ‘Permanent Storage Init.’ Message appears on the display, release the button

However there other suggestions posted that might work for you too:

Here is what worked for me:

Turn printer on

gets stuck on initalized

leave the printer on, remove the toner cartridge

close machine

push place on screen where the home icon is (even though it isn't illuminated)

screen goes to main menu

reinsert toner cartridge

machine works fine after that

[hrivanov]

has no buttons. touch screen only

[John_Getzke]

See the first set of instructions that I posted:

For Printer that has Touch control panel Bundled

1. Turn off the device.
2. Press and hold the lower right quadrant of the touch screen, keep the quadrant depressed as you turn the product on.
3. When the ‘Permanent Storage Init.’ Message appears on the display, release the button.
4. Turn off the device
5. Press and hold the Right -arrow + Cancel (X) button, keep the button depressed as you turn the product on
6. When the ‘Permanent Storage Init.’ Message appears on the display, release the button.

[John_Getzke]

Oh i see, the steps did not format correctly when copied over.

Here is all you need:

For Printer that has Touch control panel Bundled

1. Turn off the device.
2. Press and hold the lower right quadrant of the touch screen, keep the quadrant depressed as you turn the product on.
3. When the ‘Permanent Storage Init.’ Message appears on the display, release the button.
4. Wait for the printer to reboot

[hrivanov]

the printer not go to reboot.remains still on Permanent Storage Init for hours

[John_Getzke]

Go ahead and reboot it.

[hrivanov]

I restarted but always remains on init