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Pinedo Honor Student
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HP M604 wont' print manual duplex

HP LaserJet Enterprise M604
Microsoft Windows 7 (64-bit)

My HP M604 printer tells me to manually feed the output.

I have tried to, I get the printed paper out, put it face down in the tray and close it, but nothing happens.

How do I fix this? Other computers are having the same issue with this printer.

It has an orange light just lighting up and an hourglass light, but nothing happens when I put the paper to get printer on the back side.

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Professor
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HP M604 wont' print manual duplex

Do you need to press ok after inserting the paper?

Find this information helpful? Please click Kudos or tag as solution. I am not an employee of HP but a current field service tech with 20+ years real world experience troubleshooting and fixing HP Imaging hardware.
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Pinedo Honor Student
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HP M604 wont' print manual duplex

Yes, the display says to press ok when I finish loading the paper, but nothing happens. It's like it's stuck, the only way to get it to work again is by shutting off the printer and starting it again.

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