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HP Recommended
HP LaserJet Enterprise M604
Microsoft Windows 7 (64-bit)

My HP M604 printer tells me to manually feed the output.

I have tried to, I get the printed paper out, put it face down in the tray and close it, but nothing happens.

How do I fix this? Other computers are having the same issue with this printer.

It has an orange light just lighting up and an hourglass light, but nothing happens when I put the paper to get printer on the back side.

2 REPLIES 2
HP Recommended

Do you need to press ok after inserting the paper?

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Yes, the display says to press ok when I finish loading the paper, but nothing happens. It's like it's stuck, the only way to get it to work again is by shutting off the printer and starting it again.

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