08-08-2019 10:42 AM - edited 08-08-2019 10:42 AM
When I try to print from Word Perfect (ver 11.3) the printer requires tray 1 to manually be fed. This issue only occurs when I try to print from this program. I looked through the printer and Word Perfect settings with no luck. I would appreciate any help. Thank you!
08-08-2019 11:11 AM
Sound like your program is asking for a size that is not installed on the printer. When you see this behaviour does it show a prompt for a paper size?