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KayleeD Honor Student
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HP M607 requiring manual feed to tray 1 only on a certain program

LaserJet Enterprise M607
Microsoft Windows 7 (32-bit)

When I try to print from Word Perfect (ver 11.3) the printer requires tray 1 to manually be fed. This issue only occurs when I try to print from this program. I looked through the printer and Word Perfect settings with no luck.  I would appreciate any help. Thank you!

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Professor
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HP M607 requiring manual feed to tray 1 only on a certain program

Sound like your program is asking for a size that is not installed on the printer. When you see this behaviour does it show a prompt for a paper size? 

Find this information helpful? Please click Kudos or tag as solution. I am not an employee of HP but a current field service tech with 20+ years real world experience troubleshooting and fixing HP Imaging hardware.
KayleeD Honor Student
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HP M607 requiring manual feed to tray 1 only on a certain program

You are right that the issue was with the program. The printing source was set to manual feed and now that I've changed this setting I am no longer experiencing the issue. Thank you!

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