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HP Recommended
LaserJet MFP3310
Microsoft Windows 7 (64-bit)

It appears like a deliberate act by the printer because it raises the sheet twice in a row to pickup a second sheet while the first is going through the fusor.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

It's the so called sticking solenoid problem.

Check here.

http://westhillprinters.blogspot.com/2011/12/sticky-solenoids.html

 

The solenoid seats under right side cover, take good care of it and it will never jam again.

View solution in original post

2 REPLIES 2
HP Recommended

It's the so called sticking solenoid problem.

Check here.

http://westhillprinters.blogspot.com/2011/12/sticky-solenoids.html

 

The solenoid seats under right side cover, take good care of it and it will never jam again.

HP Recommended

That did it! Problem solved and it's working smoothly. Thanks for your help!

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