01-22-2009 06:31 PM
01-28-2009 05:56 PM
I had the same problem and fixed it. I had to open up the printer and remove one of the cables, but now everything is working great. I wrote a full walkthrough with pictures on my blog. Please check it out. I really hope this works for everyone that is having the same problems. I was so angry about this!!!
Here is the link!
Make sure to leave a comment with suggestions and let me know if this worked for you!
01-29-2009 06:27 PM
HP should give you a job! Your trick worked on my 7410, I can live without the wireless part of the printer.
Thanks for sharing your extensive research into this problem, hopefully others will catch your tip and get their 7410 working again.
02-03-2009 05:57 AM
03-17-2009 10:55 AM
I am tech support for my company and have to do some things remotely. When a client had this same problem with their 7410 I had to try to help fix it over the phone. After a while on different forums and sites I was being pointed in the direction of having them replace the machine since HP no longer supports the product. I was just about to give up when I saw this thread and followed the link to Larrycrazyness' blog and found the fix. It was very nice to have a detailed explanation and screen shots so I could walk the client through the steps of fixing the machine.
The person that I was helping was admittedly a non-tech person but was able to complete the fix with no issues.
Thank you for your research and attention to detail in this fix. You helped me save my client a lot of money which is very appreciated in today's economy.
04-17-2009 04:11 AM
The fault can be described as follows
- The power supply is plugged in
- The LCD colour screen displays an HP invent screen
- A progress bar wipes 3 times
- The screen goes black after 30 seconds
I have changed power supplies
- removed the duplex unit
- Removed the bottom sheet feeder
- The printer was not plugged into a USB or ethernet port
I have tried the following fixes
- # and 3 at startup
- Removing the cable as shown here http://larrycrazyness.blogspot.com/2009/01/hp-fixed.html
Still the problem persists ..
Any other ideas would be great!!
04-17-2009 09:14 PM