HP laserjet pro MFP doesn't print colour

[Inge_WO]

My new printer copies in color, scans in color but prints in gray... Although the print settings are color ;( help!

[SHThompson]

Hopefully you've already tried different drivers, if not then there are three flavors PostScript pcl5 and pcl6 pick one that you're not using download and try it.

The embedded web server also has restrict color settings, to check that put the IP address of the printer in the URL bar of a browser.

[Inge_WO]

Ive tried the different drivers, it still doesnt work ;( but what do you mean by "The embedded web server also has restrict color settings, to check that put the IP address of the printer in the URL bar of a browser" ;(

[SHThompson · Accepted solution]

LaserJet printers have an embedded web server.

You didn't actually tell me the model of the printer were talking about but most LaserJet printers have a network Port where you can plug in Ethernet cable.

Printers have an IP address that identifies them on the network.

You put that IP address in the URL bar of a browser and hit enter it will be four numbers with dots in between them.

That will point the browser at the printer's IP address and then you should see the embedded web server.

[Inge_WO]

Thanks, my daughter helped me, now it works fine. A wrong connection between the printer and the wireless internet.

Anyway, thanks for your reaction!

Best greetings, Inge