cancel
Showing results for 
Search instead for 
Did you mean: 
alam121
New member
1 0 0 0
Message 1 of 1
144
Flag Post
HP Recommended

HP smart App "Printer status unknown"

HP LaserJet 28a
macOS 10.15 Catalina

Hi,

My HP smart App does not seem to recognize my laserJet 28a status and is stuck on "Printer Status Unknown".

I seem to print after downloading Drivers from Easy Start. However ever the scanning does not work. Not even with Easy Scan (it does not show any scanners when adding). I've tried uninstalling and re-installing everything but always the same result. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation