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‎12-12-2019 04:19 PM - edited ‎12-12-2019 04:22 PM

HP Recommended
Product: HP8610
Operating System: Microsoft Windows 10 (64-bit)

I bought the HP8610 all in one printer two years ago and was lightly used for my kids school work. I had instant ink for most of the time and I decided to buy the ink once I realized that the monthly fees exceeded the price of the cartridge. Anyways, the printer now prints with really bad streaks. After watching some youtube videos I tried to clean the printer head but no changes. For a $300 printer I expected it to last longer than two years, especially since I don't use it  a lot. Any help is appreciated. The print head is expensive to buy.

1 REPLY 1

‎12-15-2019 02:07 AM

HP Recommended

Hi @Ashbrown

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

Asmita
I am an HP Employee

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