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Shauntelle_44
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Horizontal Lines on long edge of prints

Laserjet M477
Microsoft Windows 10 (64-bit)

IMG-20200121-WA0009.jpeg

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HP Recommended

Horizontal Lines on long edge of prints

Repetitive defects like this are typically caused by either the toner cartridge or a damaged fuser roller. If you google search for a repetitive defect ruler for the M477 you should find the troubleshooting PDF which has a chart of all the distances and which component is the problem based on the distance separating the defects.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
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