03-02-2019 08:30 AM
I have a Color JaserJet 5550 the produces a horizontal cyan band across the bottom of every page I print out. I've attached an example picture of the output I get. Any suggestions on what I should change...
03-02-2019 12:46 PM
Mine does same thing but mine is COLOR LASERJET MFPM477. Perform a "cleaning" of the cartridges in the menu on your printer ... SETUP / SERVICE (or tools) / CLEANING. Should noticed less pronounced lines. Perform 2nd cleaning if needed.
IF not working for you, only way now is to REPLACE w a NEW CYAN cartridge, even though that means you'll waste whatever you have left in your existing CYAN ink. Hope this helps.
03-05-2019 05:38 AM
Ok, this has gotten a little weirder...
If I select Black & White in the printer driver, the smearing is still there but is now in black not cyan. Also if I enable duplex printing, the smear is only on one side of the paper, not both sides as I'd expect.