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‎11-27-2018 11:52 AM

HP Recommended
Product: LaserJet Pro M451dw

Hello, I am getting these horizontal lines across the page, as you can see from the attached photo. I am not sure what is causing this. Could it be a defective fuser? I dont see any marks on the cartridge drums.

 

M451dw.jpg

1 REPLY 1

‎11-27-2018 01:51 PM

HP Recommended

Looks like the only color being effected is Black.. I would think the fuser is fine, as that usually would effect all colors. Most likely a defective black (K) toner. If you have a spare onhand, I would just put it in for testing purposes and see if it goes away.

 

Hope this helps

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