12-28-2019 02:06 PM
New HP-brand magenta toner cartridge caused horizontal streaking across paper. Inspection of cartridge revealed that toner was not evenly distributed in cartridge. I have sent for a replacement. Question: Is there any way the printer hardware could damage the toner cartridge? (The "calibrate" function did not solve the problem.)
12-28-2019 02:45 PM
Unlikely that hardware would damage the cartridge. Failures do happen, even to branded products.