01-03-2018 03:00 PM
I setup this printer in my previous house and now that I moved I need to setup my printer again unforunately I forgot my admin password. How can I reset it and better yet how can I reset it default factory setting so I can redo the whole thing again?
I tried to go to "setup"->"Service" but since it is password protected now I cannot do anything.
Thanks for any help.
01-04-2018 01:50 PM
Welcome to HP Forums,
This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out
As I understand, your printer is asking for username and password.
Don't worry as I'll be glad to help you.
I'm sending out a Private message with the reset instructions,
Please check your Private message icon on the upper right corner of your HP Forums profile
Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
I am an HP Employee
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