Post new question
Posts: 1
Member Since: ‎01-03-2018
Message 1 of 2 (54 Views)

How can I reset my admin password on my HP LaserJet M281cdw

Product Name: M281cdw
Operating System: Mac OS X 10.11 El Capitan

I setup this printer in my previous house and now that I moved I need to setup my printer again unforunately I forgot my admin password.  How can I reset it and better yet how can I reset it default factory setting so I can redo the whole thing again?

I tried to go to "setup"->"Service" but since it is password protected now I cannot do anything.

Thanks for any help.



0 Kudos
HP Support Agent
Posts: 752
Member Since: ‎10-14-2016
Message 2 of 2 (32 Views)

Re: How can I reset my admin password on my HP LaserJet M281cdw

Hi @matt_so,


Welcome to HP Forums,

This is a great place to get support, find answers and tips,

Thank you for posting your query, I'll be more than glad to help you out Smiley Happy


As I understand, your printer is asking for username and password. 

Don't worry as I'll be glad to help you. 


I'm sending out a Private message with the reset instructions,


Please check your Private message icon on the upper right corner of your HP Forums profile

Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link:


 I am an HP Employee 

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation