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HP Recommended
LaserJet M1217 Printer
Microsoft Windows 10 (64-bit)

My HP LaserJet M1217 was working before the last updates for Windows 10.  How can I reload the software so I can set my printer up again? I can get the software package to load into my Windows 10 Computer.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Try uninstalling and freshly downloading the drives and then installing the drivers through this way.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@Hornitos20

 

Welcome to the HP Support Community.

 

Let's try this:

 

Click the Start button on the desktop screen and type %temp% into the search bar, then open the shown Temp folder.
Open the latest HP installation folder which begins with 7z (e.g. 7zS1234)
Double click HpSetup.exe

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 


I am an HP Employee

HP Recommended

Tis did not work for me.  I opened the Temp folder and I checked all the folders and files in it and there was no file 7z*******.

HP Recommended

Try uninstalling and freshly downloading the drives and then installing the drivers through this way.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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