12-08-2018 03:31 PM
Welcome to HP Forums. This is a great place to get support, find answers and tips.
I have gone through your Post and would like to help
We can try to over ride the settings in Support Menu
Since these steps are specific to your Printer, I will be sending the instructions in a private message
Please check your private message icon on the upper right corner of your HP Forums profile.
Next to your profile Name, you should see a little blue envelope
Thank you 😊
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