Post new question
Posts: 1
Member Since: ‎03-03-2014
Message 1 of 2 (333 Views)

How to get HP envy 5530 to connect to HP 23 Pavilion.

Ref: above subject line... How to get print document?


Printer:  HP Envy 5530 e-All in one printer

Operating System: Window 8.0

Computer: Pavilion 23-b010


General Information (from HP Network Configuration Page)                                                         Network Status                                                                   Ready


Active Connection Type:                                                    Wireless


Print Status from print dialogue box:                                  Offline


Internet                                                                              Connected



HP Support Agent
Posts: 7,164
Member Since: ‎09-03-2013
Message 2 of 2 (319 Views)

Re: How to get HP envy 5530 to connect to HP 23 Pavilion.

Please run the HP Print and Scan Doctor.
If this does not resolve the issue, please feel free to write back for additional troubleshooting instructions.


Thank you.


Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

W a t e r b o y 71
I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation