01-22-2020 11:54 AM
I have a Windows 10 64 bit OS. I need to replace a color cartridge in a HP Color 3550 series Laser Jet printer. My questions are 1. Can I print in Black and White without replacing the color cartridge? If so How?
2. Question : I downloaded Windows Vista drivers that don't install. Help. How do I install the drivers in my Windows 10?
01-22-2020 12:45 PM
If any of your colour toner cartridges have reached empty you will not be able to print until you replace them.
There is a diagnostic option to disable cartridge check, in that case, the printer will continue to print even with the empty or missing toner cartridge. MENU -> DIAGNOSTICS -> DISABLE CARTRIDGE CHECK you will need to enable this option every time printer is turned ON.
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01-22-2020 06:21 PM - edited 01-22-2020 06:22 PM
HP Support document on how to do this: