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‎01-07-2020 03:44 PM - edited ‎01-07-2020 03:45 PM

HP Recommended
Product: Laserjet CP5225dn
Operating System: Microsoft Windows 10 (64-bit)

I forget admin password, how to reset it?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-07-2020 09:34 PM

HP Recommended

I have sent you a message with the instructions you require.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

4 REPLIES 4

‎01-07-2020 09:34 PM

HP Recommended

I have sent you a message with the instructions you require.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



‎01-09-2020 03:07 AM

HP Recommended
Turn the printer off, hold down the right arrow and the X button and keep holding while you turn the power on. Once the screen reads "permanent storage init" you can release the buttons and the printer will restart with ALL SETTINGS cleared.

‎01-22-2020 02:21 PM

HP Recommended

Can you also send me these instructions, please.  Many thanks!

‎01-22-2020 03:08 PM

HP Recommended

Turn the printer off, hold down the right arrow and the X button and keep holding while you turn the power on. Once the screen reads "permanent storage init" you can release the buttons and the printer will restart with ALL SETTINGS cleared.

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