05-15-2016 09:56 AM
This is a great location to get assistance! I read your post and see that you need to reset the printer's password. I would like to help you resolve this issue.
I will send you the reset for the printer to try in a private message.
In the forum beside your handle name just click on the envelope to view it.
Please click the "Thumbs Up" to thank me for my efforts! If this helps you to resolve the issue you are experiencing, please click the "Accept as Solution". Keep me posted. Good Luck!
I work on behalf of HP
Click the Thumbs Up below to say “Thanks” for helping!
06-01-2016 12:43 AM
PLease help me, i have the same problem. I bought a resealed printer from EMAG and it came with a password installed. I need to reset the printer to factory settings.
Tahnk you very much.