HP on its assist page states that I need to contact HP directly to have my printer reset for the US region (I moved back home from South Africa, where I purchased a HP Color LaserJet Pro MFP M277dw). I was referred by a support person to the following website, but I am not able to find any support so far: See https://support.hp.com/us-en/document/c02558798
I have purchased a full set of cartridges in the US this week.
I followed the steps below. I cannot get throught step 3.
Step 1: Make sure your computer is connected to your printer Make sure your computer is connected to your printer with a USB or network connection.
Step 2: Obtain compatible ink cartridges for your country/region Before you contact HP, you must have a full set of genuine HP ink cartridges for your current country/region.
Step 3: Contact HP support Once you have a full set of genuine HP ink cartridges for your new country/region, HP support can reset your printer so it accepts the ink cartridges available in your current country/region. On this page, click Contact Support, and then follow the on-screen prompts to contact HP.
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