12-22-2019 12:34 AM
When i turned on the printer the panel all lights turn on but panel not work and it freezed.
Is formatter board caused this problem ?
How resolve this problem
12-22-2019 06:11 AM
Welcome to the HP Support Community!
There is a hardware problem and the printer requires maintenance. Contact the support team in your region for help.
Thanks for understanding!
Hope this helps! Keep me posted.
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