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‎10-20-2019 11:27 AM

HP Recommended
Product: Lj M5025
Operating System: Microsoft Windows 10 (32-bit)

How to reset the scanning password for laserjet m5025 as we forgot the password

How to reset the ip address of the printer and reset the printer configuration?? 

 

3 REPLIES 3

‎10-20-2019 11:28 AM

HP Recommended

You will need to perform a cold reset on the unit to wipe out the password. Will PM instructions. Check the envelope next to your name on the upper right of the screen.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



‎10-20-2019 11:35 AM

HP Recommended

Did not get the envelope

‎10-20-2019 12:46 PM

HP Recommended

I will resend the message, just in in case I misdirected you, see the red arrow in the screen capture below.

envelope.jpg

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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