cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
153
Flag Post
HP Recommended

I can not install the software of HP LaserJet Pro M12w in windows 10

ExHP LaserJet Pro M12w
Microsoft Windows 10 (64-bit)

Hi .I buy a HP LaserJet Pro M12w recently. I can not install the soft ware in windows 10. I disable the anti virus but it does not help.

1 REPLY 1
Highlighted
Level 16
Level 16
27,750 27,471 4,835 10,890
Message 2 of 2
134
Flag Post
HP Recommended

I can not install the software of HP LaserJet Pro M12w in windows 10

Hi,

What happens when you try installing its software?

 

If the software may extract but doesn't launch, browse to C:\LJPM11-M13_Full_Solution and double-click HpSetup.exe and then check for any difference.

 

Otherwise, or if you experience further difficulties please clarify the exact behavior or error message you experience while trying to install the printer.

 

Shlomi


Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution 🙂
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation