I do not know the Password for my MFP M277dw.

[Tattylina]

Hi all,

I am having terrible problems with my printer.   I have moved house, have a new router and cannot seem to change from old router as I am being asked for a password that I cannot remember.   I have tried the factory reset shown on youtube but it changes nothing, old router still shows up and am still being asked for a password in order to do most things.

HELP!   i have been trying  everything and am almost at a point where i will smash it to bits with a hammer!

Only thing stopping me is that I have just put all new cartridges into it so trying to save this monster!

[Betty0610]

@Tattylina

Welcome to the HP Support Community.

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the communities page for the private message.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!