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‎02-10-2020 12:52 AM

HP Recommended
Product: (HP Laser Jet Pro MFP M225dw)
Operating System: Mac OS X 10.10 Yosemite

I need help to reset my Administrator password for my printer (HP Laser Jet Pro MFP M225dw)

1 REPLY 1

‎02-10-2020 01:20 AM - edited ‎02-10-2020 01:21 AM

HP Recommended

@Juan_sexy 

Hello,

To restore the product to the factory-default settings,

  1. On the product control panel, touch the Setup button.
  2. Open the Service menu.
  3. Select the Restore Defaults option, and then press or touch the OK button.
    The product automatically restarts.


If you cannot restore the above, I have sent you a private message with instructions to reset the printer. Please only change the fields quoted in my private message. Afterwards I invite you to come back here.
I ask you not to republish the procedure indicated in my PM in the public community and I thank you for doing so.

I remain at your disposal in case of need.

Best regards,:Wink:



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