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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended
LaserJet 4050n

I plug my 4050n into an HP Notebook.  It worked fine before the move, but now prints blank pages.  The printer cartridge is fairly new, and I also tried it with a new cartridge.  There are no error messages on the printer.  I think something might have gotten shaken loose during the move, but can't locate it.

1 REPLY 1
HP Recommended

Have you tried to print a report from the control panel? One possibility is that the lever that opens the shutter on the laser when the cartridge is inserted has broken off. On a printer this old, plastics get brittle and things start to fail. Are you getting any error codes or just blank pages?

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