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DRRICK1981
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I need to reset the administrative password to access fax settings

HP Color LaserJet Pro MFP M281 fdw
Microsoft Windows 10 (64-bit)

I need to reset the administrative password to access fax settings and I'm guessing that the only way to do that may be to reset the printer to its default settings.  I don't care what I need to do, I just need to access my fax settings to make some changes so that I can use a single phone line for both voice and fax transmissions.

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I need to reset the administrative password to access fax settings

@DRRICK1981, Welcome to HP Support Community!

 

The only option left is to perform a full reset and re-initialize the printer. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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