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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-18-2019 01:56 PM

HP Recommended
Product: HP LaserJet Pro M402n
Operating System: Microsoft Windows 10 (64-bit)

Hi All, 

 

I was wondering if anyone has seen this problem. When I print PDF's, TIF's, etc. the first couple of pages print fine then the next page prints unrecognizable characters. Then a few more pages print fine, and then the same problem. I print on my other Inkjet printer all prints fine. 

 

I updated the firmware to the latest, reset to factory settings, uninstalled and reinstalled print drivers, but still the same problem. I thought maybe it had to do with memory, so installed a USB to cache the images that are just text.

 

If anyone has any ideas to remedy this issue it would be greatly appreciated.

 

Marc

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