Input tray does not accommodate #10 envelopes.

[Oldster808]

HP documentation indicates TWO input trays are provided; presumably one of which will handle envelopes for printing. A symbol on my tray indicates that its DOES NOT handle envelopes.

Is this correct and how do I obtain an input tray that does accommodate #10 envelopes for printing? 

[banhien]

@Oldster808

Welcome to HP Support Forum. From its specs, it supports

• Tray 1: Letter, Legal, Executive, Oficio (8.5 x 13 in), A4, A5, A6, B5 (JIS), Oficio (216 x 340 mm), 16K (195 x 270 mm), 16K (184 x 260 mm), 16K (197 x 273 mm), Japanese Postcard, Double Japan Postcard Rotated, Envelope #10 Envelope Monarch, Envelope B5, Envelope C5, Envelope DL, Custom Size, A5-R, 4 x 6 in, 5 x 8 in, B6 (JIS), 10 x 15 in, statement
• Tray 2 & Tray 3: Letter, Legal, Executive, Oficio (8.5 x 13 in), A4, A5, A6, B5 (JIS), Oficio (216 x 340 mm), 16K (195 x 270 mm), 16K (184 x 260 mm), 16K (197 x 273 mm), Custom Size, A5-R, 5 x 8 in, B6 (JIS), statement

In short, it only supports envelopes on Tray 1.

Regards.

[Copier-Pro]

Hi I would like to assist to the best of my ability to solve your problem.I hope the information i supply will be of help.Just for information some technical information is protected by HP and is not allowed to be answered.This is unfortunate and you will have to contact a HP repair shop for the help in this case.Apart from the cassette there is a manual bypass tray if you open the front door.This will help you with the feeding of that envelopes.Hope this will help.