08-18-2019 12:39 AM
Looking for help on sorting out "Install Black Cartridge' error on the laser jet printer M126 NW. The catrdige is HP's original.
08-19-2019 09:33 AM
@Murali9900, Welcome to HP Support Community!
Update the printer firmware
Download available firmware updates from the HP website
With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates.
For more information, go to Updating or Upgrading Printer Firmware.
Also, follow the steps from the document HP LaserJet Printers - 'Install Black Cartridge' Displays
Hope this helps!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I am an HP Employee