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Member Since: ‎05-19-2017
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Install Issues of A8Z70A 2nd Paper Tray to HP Officejet PRO 8600 Plus

[ Edited ]
Product Name: HP Officejet PRO 8600 / A8Z70A
Operating System: Microsoft Windows 10 (64-bit)

Hello there:

 

The issue I am experiencing is shown in this video: https://youtu.be/jgeYlRaJzOY
 
Please note, although I didn't do it in the video.  I have unplugged the printer before each install attempt, but to no avail the 2nd paper tray is never detected upon plugging and powering back up.

 

Is A8Z70A compatible with HP Officejet PRO 8600?  If so, is it possible I have a defective unit?

 

I attempted following the instructions on this article, but it's not working... https://support.hp.com/us-en/document/c04431577

 

Please advise.

Smiley Frustrated

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Re: Install Issues of A8Z70A 2nd Paper Tray to HP Officejet PRO 8600 Plus

Hi,

A8Z70A 2nd paper tray is not intended for the Officejet Pro 8600 Plus (N911g) and will not be accepted by the printer.

 

The 8600 plus is compatible with the CN548A HP Officejet Pro 8600 e-All-in-One Printer 250-sheet Paper Tray only as listed by its specifications below:

http://www8.hp.com/h20195/v2/GetPDF.aspx/4AA3-6986EEE.pdf

 

The HP Officejet Pro 250 Paper Tray (A8Z70A) is intended for the Officejet Pro 8610/8620 models only:

http://www8.hp.com/us/en/products/oas/product-detail.html?oid=6553666#!tab=compatible_hosts

 

Regards,

Shlomi

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Provost
Posts: 18,036
Member Since: ‎01-03-2011
Message 2 of 2 (19 Views)

Re: Install Issues of A8Z70A 2nd Paper Tray to HP Officejet PRO 8600 Plus

Hi,

A8Z70A 2nd paper tray is not intended for the Officejet Pro 8600 Plus (N911g) and will not be accepted by the printer.

 

The 8600 plus is compatible with the CN548A HP Officejet Pro 8600 e-All-in-One Printer 250-sheet Paper Tray only as listed by its specifications below:

http://www8.hp.com/h20195/v2/GetPDF.aspx/4AA3-6986EEE.pdf

 

The HP Officejet Pro 250 Paper Tray (A8Z70A) is intended for the Officejet Pro 8610/8620 models only:

http://www8.hp.com/us/en/products/oas/product-detail.html?oid=6553666#!tab=compatible_hosts

 

Regards,

Shlomi

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