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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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The 2915 series either has duplex or not, the model you quote does have duplex as indicated by the d in the model number. Your issue is likely that the driver install failed to detect it. On you Pc, go to control panel>devices and printers and then right click on the icon for your printer and select printer properties from the drop down menu. Click the device settings tab and scroll down until you see duplex and change from no to yes so that Windows knows the printer can duplex.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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