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‎01-18-2020 04:21 AM

HP Recommended
Product: Samsung CLP-680dw
Operating System: Microsoft Windows 10 (64-bit)

I am having consistent issues now with duplex printing, it will print the page on one side and then issue a paper jam error even if there is no paper jam. On top of it we get stuck on printing the same page over and over again even when I try and delete the jobs. Everything is updated to the latest drivers etc. Errors happen irrespective of which computer we print from.

1 REPLY 1

‎01-18-2020 07:53 AM

HP Recommended

This behaviour would be caused by wrong paper size settings or a bad sensor in the paper path. 

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