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Jamming on every sheet, file printing a little low, possibly related to new toner cartridges

HP Recommended
LaserJet Pro 200 color M251nw
macOS 10.14 Mojave

Hi!

I've had this printer for a few years with no issues.  I just bought new toner and it has started to jam after every sheet I print, even if the job is only one sheet.  The sheet gets stuck about 90% of the way out.  I can pull the paper out easily, but it still says there's a jam in output bin.  If I print more than one page, there is a paper there, too and I pull it out.  Also, the printing starts maybe 1/4 of an inch lower than it should, causing the bottom to get slightly cut off, depending on the file .

 

This is where it get strange, though.  If I've only printed one sheet, I don't even need to open the back.  If I open the front (where the toner cartridges are) enough to lift them a bit (this naturally happens when the door is opened), the printer goes through Initializing and is ready to print again.

 

So, I can print one sheet at a time, pulling the paper out, opening and closing the front between each sheet, continuously.  Obviously, this is tedious and time consuming (as the initializing process takes a bit) and I can only print for personal use since it's not printing centered on the page.

 

I'm frustrated as I just spent a ton of money on HP brand color toners thinking they would help keep my printer going for longer.  Any tips or ideas about what might be going on would be greatly appreciated!

 

Thanks so much!

 

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HP Recommended

Make sure the paper size setting on the printer matches the actual installed paper.

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HP Recommended

I appreciate the thought!  Settings were on "all types."  I tried switching specifically to letter but the same thing still happened.

Also, not sure if it's relevant, but the problem happens even when I print test sheets or files from the menu on the printer, like graph/notebook paper or music sheets.

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