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HP Recommended
HP TouchSmart 300 PC
Microsoft Windows NT

Replaced color cartrides with HP cartridges.

1 REPLY 1
HP Recommended

@Hamm

 

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

 

Does this happen while copying too?

 

Let's clean the Printhead:

 

  1. Load plain white paper into the tray.

  2. On the printer control panel, swipe the display to scroll to Setup, and then touch the Setup icon .

  3. Swipe the display to scroll to Printer Maintenance, and then touch Printer Maintenance.

  4. Touch Clean Printhead.

    A test page prints.

  5. Examine the test page.

    • If the print quality is unacceptable, touch Clean Again to continue the next level of cleaning. If necessary, repeat these steps for the third cleaning cycle.

      NOTE: 

      If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes before you perform all three levels of cleaning again.

    • If the print quality is acceptable, touch Done.

If the issue persists, please perform the remaining steps from this document:

 

https://support.hp.com/in-en/product/hp-officejet-pro-6830-e-all-in-one-printer-series/5390307/docum...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 

 

 

 

 


I am an HP Employee

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