cancel
Showing results for 
Search instead for 
Did you mean: 
XXX11
New member
2 1 0 0
Message 1 of 4
87
Flag Post
HP Recommended

LASERJET M570DN FAX GOES OFFLINE OVERNIGHT SEVERAL TIMES PER WEEK

LJ PRO 500 M570DN

I RAN A FAX SERVICE LOG AND HAD 4 LISTINGS OF 1/1/1970 12:00:00AM PHONE LINE UNAVAILABLE

3 REPLIES 3
Level 11
Level 11
3,586 3,572 357 753
Message 2 of 4
77
Flag Post
HP Recommended

LASERJET M570DN FAX GOES OFFLINE OVERNIGHT SEVERAL TIMES PER WEEK

May not be related but check you time and date settings for one. Make sure the firmware on the machine is up to date. Also have your phone provider confirm you do not have line issues.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
Reply
0 Kudos
XXX11
New member
2 1 0 0
Message 3 of 4
71
Flag Post
HP Recommended

LASERJET M570DN FAX GOES OFFLINE OVERNIGHT SEVERAL TIMES PER WEEK

DATE & TIME  ARE CORRECT BEFORE MIDNIGHT AND AGAIN THE NEXT MORNING AFTER REBOOT

 

Reply
0 Kudos
Level 11
Level 11
3,586 3,572 357 753
Message 4 of 4
58
Flag Post
HP Recommended

LASERJET M570DN FAX GOES OFFLINE OVERNIGHT SEVERAL TIMES PER WEEK

Please turn off caps lock unless you are yelling on purpose. I only asked about the times because of the variance. Is it possible that you have Voip and the line is being shut off or dropping off?

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation