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ZACKB1
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Message 1 of 2
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HP Recommended

Laser Jet M880 MFP

Microsoft Windows XP

I Would like to find out why the laser jet M880 MFP is printing out Green texts from time to time. I can print out the Supplies Status Page there is no Green. I ran the Engine Test all color are good but the Magenta. the line only goes half way. I replace the Magenta toner as well the Yellow & Blue because of the Green. I'm going back Monday to see if the ETB as well Magenta Drum. Could you please tell me why this is happen. Thank You

 

Zachary Brown

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Message 2 of 2
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HP Recommended

Laser Jet M880 MFP

Might be related to driver settings, it might be the text printing as composite greyscale and not true black. 

 

text as black.jpg

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