12-07-2019 02:47 PM
I Would like to find out why the laser jet M880 MFP is printing out Green texts from time to time. I can print out the Supplies Status Page there is no Green. I ran the Engine Test all color are good but the Magenta. the line only goes half way. I replace the Magenta toner as well the Yellow & Blue because of the Green. I'm going back Monday to see if the ETB as well Magenta Drum. Could you please tell me why this is happen. Thank You
12-08-2019 11:49 AM
Might be related to driver settings, it might be the text printing as composite greyscale and not true black.