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HP Recommended
macOS 10.12 Sierra

Every time I want to print on this devise I have to turn it on and off several times as it goes automatically to "sleep" 

Also, once I manage to send the printing order it need at least a minute to actually print, It is annoying and I end up with 6 copies of every order... Time for printer shopping?

 

 

1 REPLY 1
HP Recommended

@ALELOGISTICS, Welcome to HP Support Community!

 

Refer to the User Guide for Energy-conservation settings (pages 64-67).

 

Also, Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates.

For more information, go to Updating or Upgrading Printer Firmware.

 

Try printing.

 

Keep me posted for further assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.