08-20-2019 09:51 AM
Every time I want to print on this devise I have to turn it on and off several times as it goes automatically to "sleep"
Also, once I manage to send the printing order it need at least a minute to actually print, It is annoying and I end up with 6 copies of every order... Time for printer shopping?
08-22-2019 04:18 PM
@ALELOGISTICS, Welcome to HP Support Community!
Refer to the User Guide for Energy-conservation settings (pages 64-67).
Also, Update the printer firmware
Download available firmware updates from the HP website
With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates.
For more information, go to Updating or Upgrading Printer Firmware.
Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I am an HP Employee