LaserJet 3392 unable to use booklet printing option.

[mc3392]

Years ago, I used one of these printers at a community house and was able to print using the booklet option, however I have tired and I can't seem to find that option.

I do have one of thses untis secondhand and its been working great, however I can't find the booklet pritning option.

Anyhelp?

[Copier-Pro]

Hi I would like to assist to the best of my ability to solve your problem.I hope the information i supply will be of help.Just for information some technical information is protected by HP and is not allowed to be answered.This is unfortunate and you will have to contact a HP repair shop for the help in this case.Maybe try the duplex options and see if that will not help.I don't know this model of printer of hand but could not find anything in the specifications that mentioned booklet printing.

[mc3392]

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@Copier-Pro wrote:

Hi I would like to assist to the best of my ability to solve your problem.I hope the information i supply will be of help.Just for information some technical information is protected by HP and is not allowed to be answered.This is unfortunate and you will have to contact a HP repair shop for the help in this case.Maybe try the duplex options and see if that will not help.I don't know this model of printer of hand but could not find anything in the specifications that mentioned booklet printing.

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No there is nothing physically wrong with the printer its self, I have been able to use the duplexing option myself many in the past and today even, with out any problems.

The issue is with the driver options, I have download the latest driver from the HP support site and I still have not had anyluck finding the booklet printing options.

[mc3392 · Accepted solution]

So, I fixed my problem.

What was it?

First, I had trusted Microsoft for the drivers and second, I had trusted the drivers listed on the HP product page. I don't know why, but the drivers I tried from here https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-3392-all-in-one-printer/1161396 , allowed the printer to work, but nothing like it can.

So I went from seeing this, when I prerssed the printer options:

To the two you see below, are after I found a driver:

Now, I have access to the booklet options and yes I was able to print one.

What did I do, I searched for the Windows XP driver file and found a HP FTP site with it listed, after testing it on a Windows XP box I found that it work, so I then downloaded the lasets driver on the FTP site and used it on my Windows 10 computer, I had two options and ended up having to install it twice.

Now I have way more options, than I have seen in years.

The FTP site is ftp://ftp.hp.com/pub/softlib/UPD/ I do not know if it will work for you, but it did work for myself.