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Weiten
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LaserJet CM1415fnw does no longer work under MacOS 10.15 Catalina

Mac OS 10.15 Catalina
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My printer HP LaserJet CM1415fnw does no longer work under MacOS 10.15 Catalina.

Is there an updated driver for printing and scanning?

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HP Recommended

LaserJet CM1415fnw does no longer work under MacOS 10.15 Catalina

@Weiten

 

Since the issue started after the Mac upgrade I suggest you check if your printer has the latest Firmware update.

 

You can refer to this Link: https://support.hp.com/in-en/document/c02919168

 

Next remove and re-add the printer to the Mac printing Queue using Airprint. 

 

AirPrint is an Apple technology that helps you create full-quality printed output without the need to download or install drivers.

 

1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button  at the bottom of the list.

4.) Click the plus sign , click Add Printer or Scanner, click the printer name.

5.) Click the Use or Print Using menu, select AirPrint or Secure AirPrint in the pop-up menu. Then click Add.

Select AirPrint from the Use menu

 

6.) Try to scan and print

 

Let me know how it goes😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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