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Microsoft Windows 10 (64-bit)

I have a new HP Laser Jet Pro MFP M28-31.  Can I close the paper drawer or does it have to stay open all the time while I printe, 

                 or  do I have to take the paper out and close the door in between printing times? 

 

1 REPLY 1
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Hi, when you print, the lid of the paper tray should be open

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