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Windows 11 Support Center.
- HP Community
- Printers
- LaserJet Printing
- Laserjet 200 visable lines on picture prints
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07-16-2017 07:16 AM - edited 07-16-2017 07:18 AM
When printing pictures on the printer all pictures have visable virtical lines on them. I have tries cleaning and recalibrating the printer.
Solved! Go to Solution.
Accepted Solutions
07-17-2017 12:30 PM
Welcome to the HP Forums. I would be happy to help you with your HP LaserJet Pro 200 Color MFP M276 Printer. I understand that you are getting print quality issues and you have already done some preliminary troubleshooting.
Don't worry though as I have a few steps to determine the issue and find a solution as well,
Check the paper type setting.
Inspect the toner cartridge for damage.
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Remove the toner cartridge from the product, and verify that the sealing tape has been removed.
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Check the memory chip for damage.
-
Examine the surface of the imaging drum on the bottom of the toner cartridge.
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CAUTION:Do not touch the roller (imaging drum) on the bottom of the cartridge. Fingerprints on the imaging drum can cause print-quality problems.
-
If you see any scratches, fingerprints, or other damage on the imaging drum, replace the toner cartridge.
-
If the imaging drum does not appear to be damaged, rock the toner cartridge gently several times and reinstall it. Print a few pages to see if the problem has resolved.
Print a cleaning page.
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From the Home screen, touch the Setup button.
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Touch the Service menu.
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Touch the Cleaning Page button.
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Load plain letter or A4 paper when you are prompted.
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Touch the OK button to begin the cleaning process.
Click here and refer the document to perform the above steps.
Let me know how it goes.
Cheers.
Sandytechy20
I am an HP Employee
07-17-2017 12:30 PM
Welcome to the HP Forums. I would be happy to help you with your HP LaserJet Pro 200 Color MFP M276 Printer. I understand that you are getting print quality issues and you have already done some preliminary troubleshooting.
Don't worry though as I have a few steps to determine the issue and find a solution as well,
Check the paper type setting.
Inspect the toner cartridge for damage.
-
Remove the toner cartridge from the product, and verify that the sealing tape has been removed.
-
Check the memory chip for damage.
-
Examine the surface of the imaging drum on the bottom of the toner cartridge.
-
CAUTION:Do not touch the roller (imaging drum) on the bottom of the cartridge. Fingerprints on the imaging drum can cause print-quality problems.
-
If you see any scratches, fingerprints, or other damage on the imaging drum, replace the toner cartridge.
-
If the imaging drum does not appear to be damaged, rock the toner cartridge gently several times and reinstall it. Print a few pages to see if the problem has resolved.
Print a cleaning page.
-
From the Home screen, touch the Setup button.
-
Touch the Service menu.
-
Touch the Cleaning Page button.
-
Load plain letter or A4 paper when you are prompted.
-
Touch the OK button to begin the cleaning process.
Click here and refer the document to perform the above steps.
Let me know how it goes.
Cheers.
Sandytechy20
I am an HP Employee
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